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Welcome to the Office of Student Financial Services!

The Office of Student Financial Services is committed to helping you and your family determine the best way to pay for your education. We are here to help find the best solution for you, your situation, and your needs.

Our office services include

  • Assisting with the financial aid process
  • Third party tuition liaison
  • CASHNet support
  • Student accounts, refunds and HigherOne support


Student Account Specialists
   Contact based on student last name beginning as indicated below:
  Linda Pancone ( A - E ) 517-264-7137
  Doug Betz ( F - L ) 517-264-7111
  Stacy Schaffner ( M - Sa ) 517-264-7134
  Annette Sanderson ( Sb - Z ) 517-264-7214
General Inquires
  Tania Kersey 517-264-7110
  Mary Kruse 517-264-7112
      2014-2015 FAFSA Update:  Our system is starting to recieve the new FAFSA applications.  Please allow a few days for us to update your received documents.  With the large number of documents being sent there is a small backlog waiting to be entered.  We anticipate being caught up soon.  Continue to monitor My Siena under Missing/Received Documents for the latest updates.  Remember to select the correct term (14-15) to view the new files.

Message from the Office of Student Financial Services:

FAFSA's and or requested documents not submitted prior to July 1st may take 4 to 6 weeks to complete an award package. If you have left a voicemail or sent an email please allow 24 hours before contacting us again. We are responding as fast as possible, many responses need time to research. We hope that many of your questions can be answered here. Payment information is also available on your Financial Agreement and on My Siena.  Check the information below to determine your semester balance or estimated refund information.

Paying for College
My Account Balances      Use this option to view charges and posted financial aid after the semester has started.(Remember MI Tuition Grant will not post until February)
Course and Fee       Use this option to view estimated charges and finalized financial aid before the semester starts.
CASHNet/ePayments     Use CASHNet to make online payments and set up payment plans. (see screen for complete description)

All Loan Instructions :

Important Account Information:

Commuter Students:If you are being charged room and board please follow the link to submit the housing exemption form to Residence Life.

  1. First time Siena students:Remember to complete the three steps necessary to finalize any student loans.
  2. Check My Siena for the most up to date information.Go to the section Paying for College to view your
  3. Financial Aid Summary - the most up to date Financial Aid Award
  4. Missing or Received Documents – If you have not received an award for 13-14 yet check here
  5. Make sure to check your account balance prior to open registration periods.  See the HOLD instructions located in our forms section to help determine if you are financially cleared to register.  Students may need academic clearance from your advisor to complete registration.  If you have a financial hold you should still keep any scheduled advising appointments.   



Important Winter 2014 Semester Account Information:    
  1. Anyone interested in utilizing un-used aid eligibility must submit requests at least 2 weeks prior to your last day of attendance.

Check your account now for registration holds.   If your account balance is not covered in full or on an approved payment plan you risk being sent to collections.

As of October 18, 2013, the Department of Education System will charge Direct Loans with the increased origination fee percentages as follows:

For any loan disbursement for a loan where the first disbursement is/will be…

The origination fee percentage for Direct Subsidized and Direct Unsubsidized Loans is…

The origination fee percentage for Direct PLUS Loans is…

Before 7/1/2013 Summer 13



On or after 7/1/2013 and before 12/1/2013 Fall 13



On or after 12/1/2013 & before 10/1/2014 Fall13 & Winter14



Congress has passed and the President has signed the Bipartisan Student Loan Certainty Act of 2013, which ties federal student loan interest rates to financial markets. Under this Act, interest rates will be determined each June for new loans being made for the upcoming award year, which runs from July 1 to the following June 30. Each loan will have a fixed interest rate for the life of the loan.

The following table provides the interest rates for new Direct Loans made on or after July 1, 2013, and before July 1, 2014. These rates will apply to all new Direct Loans made during this time, even loans already disbursed before the passage of the Act.



Interest Rate

Direct Subsidized Loans (Undergraduates)


Direct Unsubsidized Loans (Undergraduates)


Direct Unsubsidized Loans (Graduate or Professional Students)


Direct PLUS Loans (Parents and Graduate or Professional Students)



Monday – Friday
8:00 am – 5:00 pm

Mailing Address

Office of Student Financial Services
Siena Heights University
1247 E. Siena Heights Drive
Adrian, MI 49221






Student Financial Services Forms
PLUS Direct Loan Refund Authorization (.pdf, 183K)
Hold Code Instructions (.pdf, 231K)
Winter Financial Agreement UNDG Adrian (.pdf, 365K)
Winter Financial Agreement CPS UNDG (.pdf, 348K)
Winter Financial Agreement GRAD (.pdf, 334K)
IRS Data Retrieval Tool Instructions (.pdf, 134K)
FAFSA 2013-2014 Winter/Summer 2014 Checklist (.pdf, 436K)
This checklist will give you the tools and information to easily complete your FAFSA, this application covers attendance during the Winter 2014 and Summer 2014 semesters. 
2014-2015 FAFSA Check List (.pdf, 439K)
This checklist will give you the tools and information to easily complete your 2014-2015 FAFSA, if you are planning to register for classes at Siena starting with the Fall 2014 semester.
Adobe Acrobat Reader is required to view and print PDF files.